Privacy Policy

Privacy Policy

By visiting this website www.XoomPay.com or entering into a service agreement with XoomPay, you confirm having read and understood this privacy policy. You agree with and consent to the collection and use of your personal data as described herein.

You acknowledge your rights under this privacy policy and can exercise them at any time.

XoomPay, registered in Cyprus, offers innovative payment services globally through www.XoomPay.com.


Our Commitment to You

XoomPay treats all visitors to www.XoomPay.com, private individuals representing corporate clients, and private clients as Data subjects. XoomPay acts as the Data Controller for personal data related to visitors and individuals representing corporate clients.

XoomPay has appointed a Data Protection Officer (DPO) who reports directly to top management and can be contacted via hello@XoomPay.com for inquiries related to personal information.

We prioritize the confidentiality and privacy of your personal information and data, employing measures to safeguard their integrity and security.

What Data do we at XoomPay collect?

XoomPay collects personal information via the chat function, IT infrastructure of www.XoomPay.com, contact forms, and during client service delivery. This includes:


From corporate clients
  • Certificate of incorporation
  • Shareholder certificates
  • Registered address certificates
  • Directors' resolution
  • Certificate of Incumbency
  • Good standing certificates
  • Memorandum and Articles of Association
  • Audited financial statements
  • Corporate licenses
  • Contact details of the corporate entity
  • Contact details of employees, local management, and Universal Beneficial Owners

From individuals representing a corporate client
  • Passport copy
  • ID card copy
  • Proof of address
  • Professional and employment information
  • Criminal record
  • Financial status documents (e.g., non-bankruptcy certificate)
  • Professional certificates
  • Educational background documents
  • Source of wealth documents
  • Contact telephone numbers
  • Email addresses

What is your personal data used for?

Log Data collected via www.XoomPay.com is used for internal statistical purposes and not retained or disclosed to third parties.

Contact data provided through our chat function and contact forms is used solely for communication purposes, stored securely, and compliant with applicable laws.

All collected data related to clients, including individuals and representatives, is used for service delivery.

Personal data is used to send commercial and non-commercial communications to data subjects.


How is your personal data stored and/or retained?

XoomPay handles and stores personal information securely:

Hard copies are stored in protected facilities inaccessible to unauthorized individuals.

Electronic copies are encrypted and stored securely, with SSL secure log protocol technology protecting data during transmission.


Your Rights to your data

Under Data Protection Regulations, you have the following rights:

  • Access and verify personal information
  • Rectify and update personal data
  • Request partial or complete deletion of personal data
  • Receive information on data usage and processing
  • Restrict data processing purposes, affecting access to our regulated financial services
  • Opt-out of XoomPay communications
  • Transfer personal data to another nominated Data Controller
  • Withdraw consent for data collection, use, and processing

Contact our DPO at hello@XoomPay.com to exercise these rights.


Disclosures

We do not disclose individually identifying information without consent, except as required by law or in compliance with our Terms and Conditions.

Service provision to clients may necessitate disclosing personal data to third-party service providers, bound by our Data Protection standards.

For questions or to exercise your rights under this privacy policy, contact our DPO at hello@XoomPay.com.

Personal data may be disclosed to public bodies in specific cases outlined in the privacy policy.


Cookie Policy

www.XoomPay.com uses cookies to enhance user experience. Cookies are text files stored on your device containing data such as IP address, internet provider, session details, and device type.

Data collected from cookies is used for internal statistical and analytical purposes only.

By using www.XoomPay.com, you consent to our cookie policy.

You can manage cookie settings via your browser's options and delete cookies by clearing your browser cache and history.